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How Do Credits Work?
Grégoire Démogé avatar
Written by Grégoire Démogé
Updated over 2 weeks ago

Credits are used for enriching email and phone numbers. Here is how they work:

How to buy credits?

You can either subscribe or purchase credits with a one-time payment.

You can visit our public pricing page here: https://fullenrich.com/pricing

Alternatively, you can find more details in the billing settings, especially regarding annual and one-time payment packages that are not visible on the public pricing page (you need to be logged in to the app): https://app.fullenrich.com/app/settings/billing

What can you do with credits?

Each credit you have can be used to enrich either an email, a phone number, or both. Credits are only deducted when the enrichment is successful. If we do not find the requested information, the credit is not consumed.

Can I enrich only phones, emails, or both?

Unlike other systems that limit the number of email or phone number enrichments per month, we operate on a flexible credit system. You have a pool of credits that can be used as you see fit. You can choose to spend all your credits on enriching only emails, only phone numbers, or a combination of both.

Are credits shared among members of my workspace?

Credits are shared among all members of your Workspace. When you invite a new member to your Workspace, they will share the available credits with the rest of the team. This ensures that your team can collaboratively use the credits according to your collective needs.

Credit Roll-over

Credits roll-over period (or validity period) of your credits depends on the type of subscription you choose:

  • Monthly subscription: Credits are valid for 3 months.

  • One-time payment: Credits are valid for 6 months.

  • Annual plan: Credits are valid for 12 months.

When will my subscription be renewed?

With a monthly subscription, the renewal takes place on the same day and at the same hour/minute as when you first subscribed. The same applies to yearly subscriptions, but the renewal occurs 12 months later.

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