Skip to main content
All CollectionsTroubleshooting
The Extension doesn't launch on your computer? Follow those steps
The Extension doesn't launch on your computer? Follow those steps
Grégoire Démogé avatar
Written by Grégoire Démogé
Updated over a week ago

Sometimes, other Chrome Extensions you use can block the FullEnrich extension.

If you are currently using a Chrome extension that modifies your Sales Navigator screen, it might be possible that the FullEnrich button to export your searches can't find its place.

We have already seen this with this extension.

  • Dex (getdex.com) Personal CRM.

If you notice this issue, please let us know in the chat or via email at [email protected]

It helps us a lot to improve our customer experience.

You can try to remove our extension, reinstall it, and try again; sometimes, it's enough to fix some basic issues.

Did this answer your question?